Mennonite Heritage Village

Summer Reception & Gift Shop Assistant

Position Type: Full Time /Seasonal

Effective Date:           June 10 – September 2, 2024             Hours of Work:         as required

Qualifications:

Education and Training:

  • The position funding requires applicants to be between 17 – 30 years of age.

Experience:

  • 2 to 3 years of retail experience preferred

Skills and Competencies:

  • A creative approach to merchandising
  • A strong customer service orientation
  • An eye for detail
  • A basic understanding of business
  • An interest in things historical
  • Proficient in Microsoft applications

Position Overview

This position is responsible for the daily routine involved in Reception, Gift Shop, and the General Store, and reports to the Program Manager. It will require varied work shifts at different times of the day, on weekends and on holidays as required.

Deliverables and Responsibilities:

Deliverable 1 – Reception

Responsibilities:

  • Greet visitors appropriately, face to face, or by phone.
    • Assess and respond promptly to inquiries, clarify needs, and provide direction in a professional manner.
    • Provide administrative support, and data entry as requested by the Program Manager.
    • Prepare outgoing mail for pick-up or courier, process orders, forms, and requests.

Deliverable 2 – Gift Shop Support

Responsibilities:

  • Support the Storekeeper in the retail store in keeping with company policies, procedures, displays and merchandising.
    • Consistently provide customers with the highest level of service.
  • Maintain current knowledge of MHV products, promotions, and company marketing initiatives.
  • Support the General Store Coordinator as required for set up of outdoor Candy Booth for MHV festivals and events, as well as other various tasks.

Deliverable 3 – Team Participation

Responsibilities:

  • Support the activities of other MHV departments as required.
  • Other tasks as assigned by the Program Manager

The Reception / Gift Shop Assistant position is responsible to assist with the daily tasks involved in Reception, The Gift Shop, and The General Store.  This fulltime summer position will require varied work shifts at different times of the day, on weekends and on holidays as required. Customer service excellence and a passion for history are key qualifications for this position. The position funding requires applicants to be between the ages of 15 – 30. A full job description can be viewed at www.mhv.ca under the “Get Involved” heading.

Resumes should be sent to shaquelz@mhv.ca by June 10, 2024.  Only those applicants chosen for an interview will be contacted.